Pre-Order Policy

Last Updated: 11/8/2024

At ND Essentials, we are excited to offer you the opportunity to pre-order select items from our modestwear collection. Pre-ordering allows you to secure your desired products before they are available in stock. Please read our pre-order policy carefully to understand how we handle pre-orders.

  1. General Information

- Product Availability: Pre-order items are products that are not currently in stock but are scheduled to arrive soon.

- Estimated Shipment Date: The estimated shipment date for pre-order items is provided in the product description on our website.

- Full Payment Required: Payment is required at the time of placing a pre-order to reserve your item.

  1. Placing a Pre-Order

- Order Confirmation: After placing a pre-order, you will receive an order confirmation email detailing your purchase.

- Separate Orders: If you wish to purchase in-stock items along with pre-order items, we recommend placing separate orders. This ensures that in-stock items are shipped without delay.

  1. Shipment and Delivery

- Shipping Schedule: Pre-order items will be shipped on or around the estimated shipment date specified in the product description.

- Combined Shipping: If you place an order that includes both pre-order and in-stock items, the entire order will be held and shipped together once the pre-order item is available.

- Delivery Times: Standard shipping times apply once the pre-order item has been dispatched.

  1. Delays and Updates

- Potential Delays: While we strive to meet all estimated shipment dates, delays may occur due to production schedules, shipping issues, or other unforeseen circumstances.

- Communication: We will keep you informed of any significant changes to the estimated shipment date via email.

  1. Cancellations and Refunds

- Customer-Initiated Cancellation: You may cancel your pre-order at any time before the item has shipped by contacting us at info@shopndessentials.com. A full refund will be issued to your original method of payment.

- ND Essentials-Initiated Cancellation: If we are unable to fulfill your pre-order due to circumstances beyond our control, we will notify you promptly and issue a full refund.

  1. Price and Payment

- Price Guarantee: The price of your pre-order item is secured at the time of purchase. You will not be affected by any future price changes.

- Payment Processing: Payment is processed immediately upon placing the pre-order to reserve your item.

  1. Returns and Exchanges

- Standard Policies Apply: Our standard returns and refund policy applies to all pre-order items. Please refer to our [Returns and Refund Policy](#) for more information.

  1. International Pre-Orders

-Customs and Duties: International customers are responsible for any customs fees, import duties, or taxes that may apply upon delivery.

- Shipping Times: International shipping times may vary and are in addition to the estimated shipment date.

  1. Limitation of Liability

- Delays Beyond Our Control: ND Essentials is not liable for delays caused by events beyond our control, including supplier delays or shipping carrier issues.

- Maximum Liability: Our liability is limited to the refund of the purchase price of the pre-order item.

  1. Changes to This Policy

- We reserve the right to modify this pre-order policy at any time. Changes will be effective immediately upon posting on our website.

  1. Contact Us

- Customer Service: For any questions or concerns regarding pre-orders, please contact us at info@shopndessentials.com

 

By placing a pre-order with ND Essentials, you acknowledge and agree to this pre-order policy. Thank you for your patience and for choosing ND Essentials. We are excited for you to receive your selected items!